Terms and Conditions for
Seehof Reichert GmbH & Co KG
Revised: 11th December 2008
1. Scope of application
These terms and conditions apply for the rental of guest rooms, meeting rooms and event rooms for the execution of events. Differing terms and conditions shall not be accepted.
2. Completion of contract
Offerings of Seehof Reichert GmbH are non-binding unless expressly stipulated otherwise. The reservation of guest rooms, rooms and spaces, and the agreement of other goods and services are binding only upon written confirmation by Seehof Reichert GmbH & Co KG. If any special dangers may arise or a risk of extensive damage may exist for a guest/organiser proposed event, we must be informed of this as soon as it is known and at the latest before the completion of contract. This requirement also applies if the provision of services and/or the guest’s/organiser’s event may provoke public interest or compromise or jeopardise the interests of our establishment due to its contents or character (e.g. political, religious, publicity, etc.). Contracts are completed between the Seehof Reichert GmbH & Co KG and the guest/organiser. If the contract with the Seehof Reichert GmbH & Co KG is completed via a third party, e.g. an agency or a commercial agent, this third party shall be jointly and severally liable to us for all commitments agreed within the completed contract, if we have a corresponding declaration to that effect. The subletting or other transfer of guest rooms, rooms and spaces to third parties requires written consent of Seehof Reichert GmbH & Co KG. Without this written consent it is prohibited.
3. Room bookings
The guest is not entitled to the provision of a specific room. Rooms are available from 15:00 on the day of arrival. Booked rooms that are not confirmed by the guest in writing are deemed cancelled. Booked rooms that are not claimed by 18:00 on the day of arrival may be reassigned by Seehof Reichert GmbH & Co KG. This does not apply only if the guest/organiser provides notice of a post 18:00 arrival or the guest has paid for the room in advance. Rooms must be vacated and returned by 11:00 at the latest on the agreed day of departure. If rooms are returned after this time, Seehof Reichert GmbH & Co KG is entitled to charge 50% of the agreed room rate before 18:00 and the full room rate after 18:00. The guest/organiser may provide evidence to show that the hotel has incurred no or significantly lower damages. We expressly reserve the right to provide evidence or assertion of further damages.
4. Cancellation policy and withdrawal
Cancellation periods and fees are stipulated in the annex. Deviations from this cancellation policy require written consent by Seehof Reichert GmbH & Co KG. In the case of withdrawal by the guest, Seehof Reichert GmbH und Co KG is entitled to charge the guest for the agreed services. Additional services that become redundant as a result of cancellation are to be paid by the guest in every case. Seehof Reichert GmbH & Co KG endeavours to re-sell unused rooms if possible, in order to keep cancellation fees as low as possible. In the case of cancellation Seehof Reichert GmbH & Co KG is entitled to charge an expense allowance. The same applies in the case that the event is not held. Seehof Reichert GmbH & Co KG may assert additional claims. The organiser is at liberty to prove lower damages. The organiser is required to reimburse redundant expenditures accrued by Seehof Reichert GmbH & Co KG resulting from the number of participants agreed in the booking not being met. Applicable for invoicing is the binding number of people provided 3 days before the event. Seehof Reichert GmbH & Co KG is entitled to withdraw due to an objectively justifiable reason. An objectively justifiable reason expressly exists if:
- advance payments due to be paid by the guest/organiser are not received on time despite implementing a onetime extension.
- force majeure and other circumstances out of our control (strike, lockout, official orders, etc.) make it substantially more difficult or impossible to fulfil the contract
- events are booked under misleading or false provision of fundamental facts
Seehof Reichert GmbH & Co KG must immediately inform the organiser that they exercise their right to withdraw. In the case of justified right to withdraw from the contract on the part of Seehof Reichert GmbH & Co KG, the organiser has no entitlement to claim damages.
5. Option agreement
If the booking party has not provided written acceptance or rejection by the agreed option date, guest rooms/event rooms are released to Seehof Reichert GmbH & Co KG for free use. The hotel’s right of option applies provided that the other party is invited to state or exercise his right of option with reference to a fixed reservation agreement. If the option is not exercised, the reservation is invalid. If the option is exercised, the reservation is fixed, i.e. the accommodation agreement is unconditionally confirmed in accordance with the reservation.
6. Prices and services
Seehof Reichert GmbH & Co KG is required to render services requested by the guest/organiser and agreed by us. The guest/organiser is required to pay the agreed price for these services. This also applies to related services and subsequent costs accrued by Seehof Reichert GmbH & Co KG with third parties. Agreed prices include service and VAT. If the period between completion of the contract and fulfilment of the contract exceeds four months and if the price calculated by Seehof Reichert GmbH & Co KG increases, the contractually agreed price can be adjusted, however only by a maximum of 5%. For each additional year between completion of the contract and fulfilment of the contract, above and beyond the four months, the upper limit increases by a further 5%. If the agreed start and end times of the event are delayed without prior written consent by Seehof Reichert GmbH & Co KG, the organiser can be charged the additional costs of the service commitment as reasonably assessed by Seehof Reichert GmbH & Co KG, except where Seehof Reichert GmbH & Co KG is responsible for the delay. Invoices are payable within 10 days of the invoice date without deduction. In the case of delayed payment, Seehof Reichert GmbH & Co KG is entitled to charge interest at a rate of 5% above the current base rate of the Deutsche Bundesbank. Furthermore, the law on acceleration of outstanding payments from 01.05.2000 applies. Seehof Reichert GmbH & Co KG is entitled to claim the advance payments detailed in the annex.
7. Number of participants
Seehof Reichert GmbH & Co. KG must be notified in writing of any changes to the number of participants a minimum of 5 working days (7 working days for events of over 100 people) before the start of an event. If participant numbers change by more than 10%, we are entitled to change the confirmed rooms, unless this is unacceptable to the organiser. A reduction in participant numbers up to a maximum of 5% will be reflected in the invoice. In the case of further deviations, the original number of participants that was registered will be used as a basis minus 5%. In the case of an increase in participant numbers, the actual number of participants will be used.
8. Obligations of Seehof Reichert GmbH & Co KG
Seehof Reichert GmbH undertakes to provide the contracted rooms, to ensure the smooth course of the event and to guarantee the agreed catering. Seehof Reichert GmbH & Co KG reserves the right to make any changes to the scope of catering or the provision of services due to the event schedule or unforeseen events. In such a case, Seehof Reichert GmbH & Co KG is entitled to comply with a product of corresponding type and quality. In the case of complaints about food, Seehof Reichert GmbH undertakes to deliver subsequent improvements. Seehof Reichert GmbH or their staff are to be immediately notified of any complaints during the event. If this is not possible or is too much to ask of the organiser due to the nature of the defect or for other compelling reasons, complaints must be raised in every case no later than on returning the room. Complaints after this time cannot be recognised. The organiser is entitled to claim a price reduction if subsequent improvements were impossible or failed. Further warranty claims and damages against Seehof Reichert GmbH & Co KG are excluded provided that damages were not caused deliberately or through gross negligence on the part of them or their staff. Money and valuables can be stored in the hotel safe. We recommend taking advantage of this.
9. Liability of the guest/organiser for damages and losses
The guest/organiser is liable for all losses and damages, for example to the building or inventory, caused by event participants. The organiser is responsible for taking out applicable insurance for this. Seehof Reichert GmbH may require proof of such insurance. The hotel is a non-smoking hotel. Guests are responsible for damages caused by unauthorised smoking in the guest rooms as well as any charges for the deployment of fire services following triggered smoke alarms in the hotel. We charge a flat rate of € 80 for the cleaning of curtains, beds and cushions.
The guest/organiser must register all music events with the GEMA in advance. Fees are to be borne the guest/organiser. The guest/organiser shall indemnify the hotel against any claims made by the GEMA, arising from or claimed due to unauthorised use of the rights of GEMA or third parties (e.g. for failure to notify on the part of the guest/organiser).
10. Other conditions
Lost property will be forwarded only at your explicit request. We keep lost property for 6 months at our hotel. A contract of safekeeping shall not come about through messages, postage or consignments. Animals are not permitted. Exceptions may only be made with our written consent and are subject to payment of a surcharge. Hotel room reservations of more than 15 rooms are only possible at weekends in conjunction with an event reservation.
11. Final provisions
Subsidiary agreements must be made in writing. They are only effective after they have also been confirmed in writing by Seehof Reichert GmbH & Co KG. The place of execution and jurisdiction shall be the location in which Seehof Reichert GmbH & Co KG is based. German law applies exclusively. Should any of the provisions of these terms and conditions be or become void or invalid, the validity of the remaining provisions shall not be affected. In place of the invalid provisions, those that are the closest to the intended commercial purpose shall apply.
This is an English translation of the original German terms and conditions. In the case of a discrepancy between the original and the translation, the original German version shall prevail.
Annex to the Terms and Conditions
50 % advance payment no later than 14 days before the start of the event
€ 1000 - 6 months prior to the event or at completion of contract.
For events that run later than 01:00, a night surcharge of € 80 per hour will be charged. The festive decoration of white tablecloths, cloth napkins and candles is charged at €1.50 per person. We are happy to write menu cards for you, for this we charge € 1.80 per piece. Naturally, it is possible to enjoy coffee and cake on our Seehof lawn, or the like. We charge a flat rate of €50 for assembly and disassembly. Do you need special equipment? We are happy to provide it: TV € 50, CD player € 20, wireless microphone with speaker system € 100, projector € 120
Cancellation policy and deadlines:
If it is not possible to re-sell a room in the case of cancellation, Seehof Reichert GmbH & Co KG will charge the following amounts:
For reservations of 1 – 3 guest rooms
- 2 calendar days prior to arrival: 50% of the agreed services
- From 1 calendar day prior to arrival: 80% of the agreed services
For reservations of 4 – 9 guest rooms
- Up to 8 calendar days prior to arrival: 50% of the agreed services
- From 7 calendar days prior to arrival: 80% of the agreed services
For reservations of 10 – 20 guest rooms
- Up to 22 calendar days prior to arrival: 30% of the agreed services
- 21 – 15 calendar days prior to arrival: 50% of the agreed services
- 14 – 0 calendar days prior to arrival: 80% of the agreed services
For reservations of more than 20 guest rooms
- Up to 35 calendar days prior to arrival: 30% of the agreed services
- 34 – 28 calendar days prior to arrival: 50% of the agreed services
- 27 – 0 calendar days prior to arrival: 80% of the agreed services
For reservations of dining rooms for exclusive use:
Cancellation of a restaurant reservation is only possible if the cancellation request is received in writing at least 6 days prior to the reservation date for groups of up to 25, at least 8 days prior to the reservation date for groups of 26-50 people and at least 14 days prior to the reservation date for groups of more than 50 people. The critical date used is the date of receipt of cancellation at Seehof Reichert GmbH & Co KG. The advance payment for weddings will be refunded for cancellations received up to 4 months prior to the start of the wedding. After this date, the advance payment will be retained if it is not possible to re-sell.